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Over the previous few decades, Komatsu has evolved to become a international giant thanks to their stability and expertise within the various fields of logistics, excavating, construction and mining. By means of innovative models and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Using their first-class production features and progressive design methods, Komatsu has become renowned to manufacture the kind of durable and dependable lift truck that clients across the globe have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was created to satisfy the increasing need for its products in the North American market. To better costs and efficiencies, a modern plant was developed in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and production operations.
Remaining one of the principal suppliers and manufacturers of durable and modern forklifts at the moment, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ needs worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied customers along with their North American clients.
After a lot of years of establishing and preserving quality customer service bonds with clients, Komatsu Forklift recognizes that satisfying the requirements of the customer is paramount. Komatsu starts all original projects and product developments with the customer's input. By welcoming input and opinions, they are able to establish customer wants and expectations then cultivate innovative creations and then build to exceed Komatsu Engineering Principles. Assuring consumers that quality is planned from the beginning and continued throughout the manufacturing, service and product sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty technologies, forklifts and construction equipment. Their design expertise assures that each piece of equipment will last in even the toughest applications and environments. Adherence to meticulous engineering principles permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict internal quality standards all add to superior lift truck products. Komatsu Engineering Standards transform the modern and progressive technology used in advanced mining and construction equipment into world class equipment.
The contemporary plant in Covington, Georgia has all the necessary requirements for full scale manufacturing. This facility can take raw steel and manipulate it by preparing, welding, and fashioning it. When assembled and painted the forklifts are ready to leave the facility and enter the market. Maintaining quality control throughout the duration of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that a product is only as valuable as the people who support it and sell it, their sellers make all the difference. Komatsu Forklift features an exceptional network of company sellers and independent dealers who are working hard to surpass expectations. Specialized in all elements from sales, service or operating training, or aftermarket support, their diverse network of knowledgeable and capable experts are available. Komatsu Forklift Supplier locations across the nation have a Komatsu OEM parts on-hand to offer the necessary service needed to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated supply center is an alternative option. The online K-Link system assists dealers with online parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Countrywide Accounts. Several world-class businesses rely on Komatsu lift trucks in their day-to-day operations. Nationwide account clients benefit from a unique partnership with Komatsu that allows them to modify cost-efficient services so as to boost the customer’s productivity and profits. Komatsu nationwide account clients have access to on-line parts and operations support system and a wide-ranging fleet administration program, offering the ability for Komatsu to be their total solution for any lift truck worries.
The resourceful and dependable team members at Komatsu Forklift U.S.A., are committed to providing exceptional customer support no matter if it comes in the form of instruction, product sales, aftermarket support, and longterm maintenance. They want to make sure that the client support offered will help their customers satisfy or exceed their business targets while establishing strong working partnerships in the process. Komatsu strives to identify with each of their customers’ unique methods of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
